Returns & Damage Policy
We carefully inspect, photograph, and describe each vintage item before listing. Due to the unique nature of vintage glassware and collectibles, all sales are considered final unless the item arrives damaged.
Damaged in Transit
If your item arrives damaged:
- Please contact us within 48 hours of delivery.
- Keep all original packaging materials.
- Provide clear photos of:
- The damaged item
- The shipping box (all sides)
- Interior packing materials
- The shipping label
We insure fragile items for their full purchase value. Once documentation is received, we will promptly file a claim and arrange resolution.
Returns (Non-Damage)
We do not accept returns for:
- Buyer’s remorse
- Minor vintage wear consistent with age
- Items accurately described and photographed
Please review all photos and descriptions carefully before purchasing.
Overview
“No returns except damage”
Condition & Expectations
Vintage items may show signs of age consistent with normal wear. Please review all photographs, measurements, and descriptions carefully prior to purchase.
If you have any questions before purchasing, we are happy to assist.
Need help?
Contact us at wishes@alongthewhimsyway.com for questions related to refunds and returns.